By using the site, you accept the terms and any changes of this policy. Please read through before using or submitting any personal information.
Collection of Personal Information
Personal identification information is collected when visiting the website, during registration, filling out forms, purchasing a class or series of classes, making reservations, subscribing to the newsletter, and through any events, services, features, or services made available to you.
When registering and purchasing classes on our site you are asked to enter your full name, email address, mailing address, phone number(s), credit card information, emergency contact, date of birth, and any other information required in the purchase, reservation, and participation in our classes. Personal identification information will only be collected when voluntarily submitted by the user. Refusal to submit required information will prevent interaction with website features; for instance the purchase or reservation of a class.
Collection of Non-Personal Identification Information
During your voluntary use of our website, we may automatically track information for the duration of website use. Information includes, but not limited to, URL tracking information, user’s browser and IP address, pages and features viewed by user, browser type, and personal technical data in relation to use such as computer operating system, internet service provider and additional related information.
Information regarding website usage may be collected: date, time, frequency of access to site, and length of time spent. Recorded information will be connected to user when logged into their account. Aggregate user data may also be tracked by website
Web Browser Cookies
If you choose to disable cookies some features will be disabled, however it will not affect the user’s experience in registering, purchasing, reserving, or cancelling classes.
How Collected Information is used
We may use the information we collect when you register, make a purchase, sign up for email updates, surf the website, or use other site features. The information may be used in the following ways:
- To process user transactions. Information submitted to website will be used to process payments for classes.
- To process class reservations and cancellations made by the user.
- Ensure user complies with BESPOKE’s age policy.
- To allow better service in response to customer service requests.
- To facilitate a promotion, contest, survey, or other site feature.
- To market to our mailing list or continue to send emails to our users after the original transaction has taken place.
- To personalize user’s experience and allow us to deliver the type of content and service offerings unique to the user’s interests.
- To improve the BESPOKE website to better serve our users.
User email addresses may be used to deliver information and updates regarding user’s account, purchases, and reservations as well as in response to requests made by the user. We may track which HTML emails are opened by users through the use of web beacons or clear GIFs.
When subscribed to our mailing list, the user will receive emails regarding company updates, new blog posts, etc. The user is free to unsubscribe from our mailing list and my do so by following the instructions included in the bottom of each email, however we reserve the right to email important notifications about user’s account.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties a user’s personal identification information unless we provide the user with advance notice and receive user consent. Our security procedures defend against unauthorized access, alteration, disclosure, and removal of username, password, transaction information, and supplemental data stored on our server.
Website hosting partners and other parties who assist in the operation of the website, conducting business, or in service to the user are authorized to access the user’s information, but are contracted to keep information confidential. Please be warned that any data transmission on the Web cannot be totally secure and any information voluntarily submitted to the website is done at the user’s own risk. We may also release your information when we believe the release is appropriate in complying with the law, to enforce our site policies, or to protect other’s or ours rights, property, or safety.
We do not include or offer third party products or services on our website.
California Online Privacy Protection Act
- Users may visit website anonymously.
- The privacy link includes the word “privacy”
COPPA (Children Online Privacy Protection Act)
We do not collect information from children we know are under the age of 13. In the case of discovering a user is under the age of 13, we will delete the personal information submitted immediately. The FTC (Federal Trade Commission), the U.S. consumer protection agency, enforces the Children Online Privacy Protection Act, stating what operators of a website or any online service is obligated to do in order to secure children’s privacy and safety online.
© 2015 BESPOKE Indoor Cycling
Last Updates 2-10-2015